Privacy Policy

1. Controller

Voss Mobil GmbH, Hirschanger 1, 82319 Starnberg, represented by Christopher Voss. Contact: [email protected].

2. Data collected when visiting this website

When you visit this site, server logs (IP address, browser, timestamp) are processed by Cloudflare as our hosting provider โ€” to ensure stable operation (Art. 6 para. 1 lit. f GDPR). We do not use tracking cookies or analytics.

3. Booking processing

Bookings are processed by Stripe Payments Europe Ltd. When you book, your name, email address, phone number, billing address, and payment details are collected directly by Stripe. We receive from Stripe only the booking confirmation and contact details required for tour coordination. Legal basis: performance of a contract (Art. 6 para. 1 lit. b GDPR). Stripe privacy policy: stripe.com/privacy.

4. Contact inquiries

When you contact us by email or phone, the data you provide is stored for the purpose of handling your inquiry and deleted no later than the expiry of the applicable statutory retention periods.

5. On-the-ground tour coordination

To carry out your booked tour, your name, phone number, and hotel details are shared with the local tour partner in Zanzibar (Abdul / team). Legal basis: performance of a contract.

6. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability, and objection. Complaints may be lodged with the competent data protection supervisory authority (BayLDA for Bavaria, Germany).